Privacy Policy
Descon Co is committed to protecting your privacy and handling your personal information responsibly. This policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
A copy of the APPs is available at www.oaic.gov.au
What We Collect
“Personal information” refers to information that can identify you as an individual. This may include:
- Your name
- Address
- Email address
- Phone number
- Other contact or project-related details
We may collect this information through:
- Direct communication (e.g. phone, email, online forms)
- Our website (www.descon.com.au)
- Social media
- Third-party referrals
- Publicly available sources
Why We Collect It
We collect personal information to:
- Deliver our services
- Respond to enquiries
- Manage projects and client relationships
- Send marketing or project updates (you can opt out anytime)
We may use your information for closely related secondary purposes you’d reasonably expect. We’ll explain the purpose of collection wherever appropriate.
Sensitive Information
We don’t typically collect sensitive information (e.g. health, race, religion, criminal history). If we do, it will only be:
- With your consent
- Where required or authorised by law
- For purposes directly related to the service we’re providing
Third Parties
Where practical, we collect personal information directly from you. In some cases, we may receive it from third parties. If so, we’ll take reasonable steps to ensure you’re aware it has been provided to us.
Disclosure of Personal Information
We may disclose your personal information:
- With your consent
- To third parties involved in your project (e.g. subcontractors, suppliers)
- Where required or authorised by law
We will never sell or rent your information.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
When no longer needed, we will destroy or de-identify your personal information. However, certain records may be retained for at least 7 years to meet legal or business requirements.
Access & Updates
You may request access to the personal information we hold about you. We may ask for identification to confirm your request. No fee is charged for access, but we may charge a small admin fee for copies.
If your information is incorrect or out of date, please let us know so we can update our records.
Keeping It Accurate
We aim to ensure all personal information we hold is accurate and up to date. If you believe your details are incorrect, please contact us as soon as possible.
Policy Changes
This privacy policy may be updated from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions, concerns, or complaints about your privacy or this policy, please contact us:
📞 0403 227 020